Jobs
Full training is given for all of our available positions, experience is not necessary but a positive, cheerful attitude is a must.
If you want a role where you Create Smiles, where you aren’t afraid to get stuck In and where the team genuinely Cares for each other – we think you’ll fit right in! If you want to be part of our exciting team here at Freshwater Beach Holiday Park, we would love to hear from you.
Currently, we are on the lookout for staff for 2025 in the following departments:
Bars
Housekeeping
Shop
Lifeguards
These are fixed-term, full-time positions with the possibility of becoming a permanent member of the Freshwater Team.
Please send a CV and covering letter via email to: [email protected].
Alternatively, you can download the application form below.
Look for updates on Jobs at Freshwater Facebook Page.
Apply now by clicking the link below.
RECEPTION MANAGER
We are looking for a dedicated and enthusiastic Reception Manager to lead our front desk operations and ensure our guests have a memorable experience.
Guest Relations:
Welcome and assist guests with check-ins, check-outs, and general enquiries. Ensure a smooth and efficient registration process.
Team Leadership:
Supervise and support the reception team, including training, scheduling, and performance management.
Customer Service Excellence:
Maintain high standards of customer service, addressing guest concerns and resolving issues promptly and professionally.
Administration:
Oversee daily administrative tasks, including reservations, billing, and record-keeping.
Communication:
Liaise with other departments to ensure guest needs are met and services are coordinated effectively.
Problem-Solving:
Handle any emergencies or guest complaints calmly and efficiently, ensuring guest satisfaction.
Reporting:
Prepare and analyse reports on occupancy, revenue, and guest feedback to support management decisions.
Revenue Generation:
Identify opportunities to maximise occupancy and apply offers and incentives where necessary.
Qualifications and Skills:
Previous experience in a similar role within the hospitality industry is essential.
Strong leadership skills with the ability to motivate and manage a team.
Excellent verbal and written communication skills.
Passionate about delivering outstanding customer service.
Highly organised with strong attention to detail.
Ability to think on your feet and handle challenging situations effectively.
Proficient in Microsoft Office and reservation management systems.
What We Offer:
• Discounted meals from our Restaurant.
• Free use of the park’s facilities, including gym, pools and private beach.
• Competitive rates of pay.
• Pension.
• Working alongside passionate people at a leading Dorset Holiday Park.
How to Apply:
We would love to hear from you if you are a dynamic and customer-focused individual with a passion for hospitality!
Please submit your application, including an updated CV and cover letter, to the People Operations Manager at [email protected] by Friday 24th January 2025.
